الأسئلة الشائعة

Q1: What products do you manufacture?
A: We specialize in the research, design, and production of anti-electric shock circuit breakers, smart circuit breakers, fault arc circuit breakers, arc-extinguishing protectors, intelligent lighting modules, current limiting protectors, fireproof charging sockets for electric bicycles, 485 communication, etc. We aim to provide professional and smart solutions for safe electricity use in homes, factories, hospitals, schools, hotels, nursing homes, commercial centers, and more.
Q2: What industries are your products used in?
A: Industrial high-risk (chemical/textile/dust/flammable and explosive), asset-intensive (manufacturing/data center), commercial chain (retail/catering), property management (household, residential area/office building), public institutions (hospital/school), new energy (charging pile/photovoltaic), warehousing and logistics, cultural and educational ancient architecture, rental housing, etc.
Q3: Do you offer customization or OEM/ODM services?
A: Yes, we offer customization based on your drawings or samples. OEM/ODM services are available.
Q4: Can I customize the packaging?
A: Yes, neutral or custom logo packaging is available upon request.
Q5: Are your products certified?
A: Yes, We can provide certifications such as ISO, CE, 3C, ISCC, etc. The specifics can be confirmed based on customer needs.
Q6: Can you provide brochures?
A: We offer free e-brochures.
Q7: How can I get a quotation?
A: Please send us your drawings/specs/materials/quantities to our email and Leave your email, and we will provide a quote promptly to your email.
Q8: Can you do EXW/FOB/CIF/DDP terms?
A: Yes, we support various Incoterms. Main shipping ports are Shanghai 、 Ningbo and Shenzhen.
Q9: What markets do you serve?
A: We serve clients in the USA, UK, Germany, Australia, Japan, the Middle East, and Southeast Asia.
Q10: Can I get a sample first? How long does it take?
A: Yes, samples are available. It usually takes 3–7 days depending on the complexity.